Home Visit Policy

Although home visits are a traditional part of general practice, they are time consuming.  Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.  So visit the surgery if possible to help us help you and our other patients.  We reserve home visits for the following groups of patients: - 

*  Terminally ill

*  Housebound

Please request visits before 11:30am.  Reception staff will ask the reason for the visit.  The request will be triaged by the Duty Doctor who will decide if the home visit is necessary.  

The following ARE NOT valid reasons to perform a home visit: - 

* Childcare issues for a patient, the patients are welcome to bring their children to the surgery if there is no suitable childcare.

* Poor mobility; whilst it is understood that having poor mobility is inconvenient and unpleasant, GP surgeries are designed to cater for patients with restricted mobility.  We have ramps and our reception team are happy to help.  If patients are able to attend appointments at other healthcare settings, then they should also be expected to attend appointments in GP surgeries.  

* An unwell child.  It is in the best interest of the child to attend the surgery where they ca be properly assessed and treated.  If a parent believes that the child is too unwell to travel to surgery and is a medical emergency then it would be advisable for them to seek help from the emergency services by calling 999. 

Thank you in advance for respecting our policy and helping us to care for you and our other patients.